Plans change.
Here is how we handle it.

These terms apply to bookings made directly with The Bowtie Collective. Bookings made through third-party platforms (for example Booking.com or LekkeSlaap) are governed by that platform’s cancellation terms instead.

• Cancellations made 24 hours or more before the check-in date/time receive a full refund of amounts paid for the stay.
• Cancellations made less than 24 hours before check-in, and no-shows, are not eligible for a refund of the stay amount.
• The refundable security deposit is always returned in full where no deductions apply, regardless of when you cancel.
• Refunds are processed to the original payment method. Card refunds are typically completed within 5–7 working days, subject to your bank.

Changes

To request a change to your dates, contact us as early as possible and we will do our best to accommodate you subject to availability. Changes are not guaranteed.