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Terms of service

The terms
of your stay with us.

The agreement between you and The Bowtie Collective when you book directly and stay with us.

These Terms of Service govern your use of The Bowtie Collective website and your booking of accommodation offered through it. By making a booking you agree to these terms together with the House Rules, Cancellation & Refund Policy, Security Deposit terms, Risk Acknowledgement and Privacy Notice.

  • A booking is a request until confirmed by us and paid. Prices are in South African Rand and include amounts shown at checkout.
  • You must provide accurate information and complete guest verification before access details are issued.
  • We may cancel a booking for breach of these terms, unlawful conduct, or misrepresentation, subject to the refund terms and applicable law.
  • These terms are governed by the laws of the Republic of South Africa.

Questions about this policy? Email us at bookings@thebowtiecollective.co.za or +27 76 061 7640.

Policy version — 2026-09-21